Frequently Asked Questions

Product Specifications

1. What is the load capacity of the BT Lifter Silent?
The BT Lifter Silent is designed to handle loads up to 2,300 kg, making it suitable for various industrial applications.

2. What are the fork dimensions of the BT Lifter Silent?
The BT Lifter Silent is available in the following fork dimensions:

3. What is the lowered and raised fork height?
The BT Lifter Silent has a lowered height of 85 mm and can be raised to a maximum height of 200 mm.

4. What type of wheels does the BT Lifter Silent have?
The BT Lifter Silent is equipped with nylon steer wheels and tandem load rollers, providing smooth and quiet operation.

Usage and Operation

5. How does the low noise feature benefit the operator?
The BT Lifter Silent operates at a maximum noise level of 60 decibels, making it ideal for use in noise-sensitive environments such as retail spaces or residential areas.

6. How does the ergonomic design benefit the operator?
The pallet truck features an ergonomic, high-strength polymer handle that provides optimal grip and comfort, reducing operator fatigue during use.

7. Is this pallet truck suitable for busy industrial environments?
Yes, the BT Lifter Silent is perfect for environments where noise reduction is a priority while still maintaining the durability and functionality needed for demanding operations.

Maintenance and Care

8. What regular maintenance is required?
Regular maintenance includes checking the hydraulic system for leaks, lubricating moving parts, and inspecting wheels for wear and tear to ensure smooth and silent operation.

9. What is the warranty period for this product?
The BT Lifter Silent comes with a 12-month warranty covering manufacturing defects.

10. Are replacement parts available?
Yes, replacement parts such as wheels, hydraulic components, and other parts are available through our store.

Purchasing and Delivery

11. Do you offer bulk discounts for multiple units?
Yes, we provide competitive pricing for bulk orders. Please contact our sales team for a personalised quote.

12. How long does delivery take?
Standard delivery times are 2–3 business days. Expedited shipping options may be available upon request.

13. Can I return the pallet truck if it doesn’t meet my needs?
Yes, we have a 30-day return policy. The product must be in its original condition and packaging.

Safety and Regulations

14. Is the BT Lifter Silent compliant with safety standards?
Yes, it meets all relevant UK and EU safety regulations.

15. Are safety guidelines included with the product?
Yes, a user manual with safety and operational guidelines is included in the packaging.