Frequently Asked Questions

Product Specifications

1. What is the load capacity of the Stainless Steel Pallet Truck?
The Stainless Steel Pallet Truck can handle loads up to 2,500 kg, making it suitable for a wide range of industrial applications.

2. What are the fork dimensions of this pallet truck?
The pallet truck features a fork size of 1,150 x 550 mm, accommodating standard pallets.

3. What is the lowered and raised fork height?
The forks have a lowered height of 85 mm and can be raised to a maximum height of 200 mm.

4. What type of wheels are equipped on the Stainless Steel Pallet Truck?
It comes equipped with durable nylon wheels that offer smooth operation in various environments.

Usage and Operation

5. In what environments is the Stainless Steel Pallet Truck ideal for use?
This pallet truck is designed for environments requiring high hygiene standards, such as food processing, pharmaceuticals, and chemical handling industries. It’s also suitable for use in cold storage and freezers.

6. Is this pallet truck suitable for use in cold environments?
Yes, it operates efficiently in temperatures as low as -40°C, with optimal performance recommended between -30°C and -40°C.

7. How does the stainless steel construction benefit the pallet truck?
The 100% stainless steel construction makes it resistant to corrosion and ideal for environments exposed to corrosive substances like salt, water, acids, and chemicals.

Maintenance and Care

8. What regular maintenance is required?
Regular maintenance includes cleaning the pallet truck to prevent the build-up of contaminants, lubricating the moving parts, and inspecting the wheels for wear and tear.

9. What is the warranty period for this product?
The Stainless Steel Pallet Truck comes with a 12-month warranty covering manufacturing defects.

10. Are replacement parts available?
Yes, replacement parts such as wheels and hydraulic components are available through our store.

Purchasing and Delivery

11. Do you offer bulk discounts for multiple units?
Yes, we provide competitive pricing for bulk orders. Please contact our sales team for a personalized quote.

12. How long does delivery take?
Standard delivery times are 2–3 business days. Expedited shipping options may be available upon request.

13. Can I return the pallet truck if it doesn’t meet my needs?
Yes, we have a 30-day return policy. The product must be in its original condition and packaging.

Safety and Regulations

14. Is the Stainless Steel Pallet Truck compliant with safety standards?
Yes, it meets all relevant UK and EU safety regulations.

15. Are safety guidelines included with the product?
Yes, a user manual with safety and operational guidelines is included in the packaging.