Frequently Asked Questions

Product Specifications

1. What is the load capacity of the Pallet Mover Pallet Truck?
The PMPT model is designed to handle loads up to 2,500 kg, making it suitable for various industrial applications.

2. What are the fork dimensions of this pallet truck?
The forks measure 1,150 mm in length and have a width across forks of 550 mm, accommodating standard pallet sizes.

3. What is the lowered and raised fork height?
The forks have a lowered height of 80 mm and can be raised to a maximum height of 200 mm, facilitating easy pallet handling.

4. What type of wheels does the pallet truck have?
The PMPT model is equipped with durable nylon steer wheels and single nylon load rollers, providing excellent manoeuvrability on hard, smooth surfaces like concrete and metal.

Usage and Operation

5. How does the ergonomic design benefit the operator?
The pallet truck features a comfortable, easy-grip handle with a soft rubber covering, reducing operator fatigue and enhancing control during transport.

6. How does the precision lowering mechanism work?
The control valve allows for gentle, controlled lowering of loads, ensuring products are placed with precision and care.

7. Is this pallet truck suitable for high-traffic industrial environments?
Yes, its high load capacity, easy-glide wheels, and ergonomic design make it ideal for busy workspaces.

Maintenance and Care

8. What regular maintenance is required?
Regular maintenance includes checking the hydraulic system for leaks, lubricating moving parts, and inspecting wheels for wear and tear.

9. What is the warranty period for this product?
The PMPT model comes with a 12-month warranty covering manufacturing defects.

10. Are replacement parts available?
Yes, replacement parts such as wheels and hydraulic components are available through our store.

Purchasing and Delivery

11. Do you offer bulk discounts for multiple units?
Yes, we provide competitive pricing for bulk orders. Please contact our sales team for a personalised quote.

12. How long does delivery take?
Standard delivery times are 1–2 business days. Expedited shipping options may be available upon request.

13. Can I return the pallet truck if it doesn’t meet my needs?
Yes, we have a 30-day return policy. The product must be in its original condition and packaging.

Safety and Regulations

14. Is the Pallet Mover Pallet Truck compliant with safety standards?
Yes, it meets all relevant UK and EU safety regulations.

15. Are safety guidelines included with the product?
Yes, a user manual with safety and operational guidelines is included in the packaging.