Frequently Asked Questions

Product Specifications

1. What is the load capacity of the Pal-Bac Adjustable Pallet Truck?
The Pal-Bac Adjustable Pallet Truck is available in two capacities—750 kg and 1,000 kg—suitable for different material handling needs.

2. What are the fork dimensions of this pallet truck?
The fork length options are 825 mm or 1,025 mm, and the fork width is adjustable from 540 mm to 940 mm to accommodate various pallet sizes.

3. What is the lowered and raised fork height?
The pallet truck has a lowered fork height of 85 mm and can be raised up to 185 mm, providing versatility for different lifting requirements.

4. What type of wheels are equipped on the Pal-Bac Adjustable Pallet Truck?
The pallet truck is equipped with front rollers of Ø75 mm and rear castors of Ø125 mm for smooth movement.

Usage and Operation

5. How does the adjustable fork width benefit the operator?
The adjustable fork width allows the pallet truck to handle a variety of pallet sizes, making it highly versatile for different industrial environments.

6. Is this pallet truck suitable for confined spaces?
Yes, the Pal-Bac Adjustable Pallet Truck is highly manoeuvrable, making it ideal for use in tight spaces such as narrow aisles and warehouses.

7. Can the fork length be adjusted?
The fork length is fixed at either 825 mm or 1,025 mm, but the fork width can be adjusted to fit different pallet dimensions.

Maintenance and Care

8. What regular maintenance is required?
Regular maintenance includes checking the hydraulic system for leaks, lubricating moving parts, and inspecting wheels and rollers for wear and tear.

9. What is the warranty period for this product?
The Pal-Bac Adjustable Pallet Truck comes with a 12-month warranty covering manufacturing defects.

10. Are replacement parts available?
Yes, replacement parts such as wheels and hydraulic components are available through our store.

Purchasing and Delivery

11. Do you offer bulk discounts for multiple units?
Yes, we offer competitive pricing for bulk orders. Please contact our sales team for a personalised quote.

12. How long does delivery take?
Standard delivery times are 2–3 business days. Expedited shipping options may be available upon request.

13. Can I return the pallet truck if it doesn’t meet my needs?
Yes, we have a 30-day return policy. The product must be in its original condition and packaging.

Safety and Regulations

14. Is the Pal-Bac Adjustable Pallet Truck compliant with safety standards?
Yes, it meets all relevant UK and EU safety regulations.

15. Are safety guidelines included with the product?
Yes, a user manual with safety and operational guidelines is included in the packaging.