LIFTER SCALE PALLET TRUCK - PY20

Frequently Asked Questions

General Product Information

1. What is the load capacity of the Lifter Scale Pallet Truck?
The Lifter Scale Pallet Truck has a load capacity of 2,000 kg, making it suitable for heavy-duty material handling and weighing tasks.

2. What are the dimensions of the pallet truck?
The fork dimensions are 1,150 mm in length and 540 mm in width. The overall width is 540 mm, and the lift height is 120 mm.

3. How accurate is the built-in weighing scale?
The integrated scale provides precise measurements with an accuracy of 0.1% and increments of 0.5 kg.

4. What functions does the digital display offer?
The 6-digit LED display offers functions such as Tare, Hold, Weight Totalization, Zero, and Unit Switching between kg and lb.

Usage and Operation

5. How do I operate the Lifter Scale Pallet Truck?
Position the forks under the pallet, use the handle to pump and raise the load, and maneuver as needed. The handle also controls lowering via a release valve.

6. Is the handle ergonomic for prolonged use?
Yes, it includes a heavy-duty handle designed for comfortable and efficient operation.

7. Can this pallet truck be used on uneven surfaces?
While it performs best on smooth surfaces, its robust wheels allow limited use on slightly uneven terrain.

Maintenance and Care

8. What maintenance is required for the Lifter Scale Pallet Truck?
Regular maintenance includes checking the hydraulic system for leaks, lubricating moving parts, and inspecting wheels for wear and tear.

9. What is the warranty for this product?
The Lifter Scale Pallet Truck comes with a 12-month warranty covering manufacturing defects.

10. Are replacement parts available?
Yes, replacement parts like wheels and hydraulic components are available through our store.

Purchasing and Delivery

11. Do you offer bulk discounts for multiple units?
Yes, we provide competitive pricing for bulk orders. Please contact our sales team for a personalized quote.

12. How long does delivery take?
Standard delivery times are 2–3 business days. Expedited shipping options may be available upon request.

13. Can I return the pallet truck if it doesn’t meet my needs?
Yes, we have a 30-day return policy. The product must be in its original condition and packaging.

Safety and Regulations

14. Is the Lifter Scale Pallet Truck compliant with safety standards?
Yes, it meets all relevant UK and EU safety regulations.

15. Are safety guidelines included with the product?
Yes, a user manual with safety and operational guidelines is included in the packaging.