Frequently Asked Questions

General Product Information

1. What is the maximum lifting capacity of the Stainless Steel Pallet Truck Scale?

   • The maximum lifting capacity is 2,000 kg.

2. What is the resolution of the weighing scale?

   • The resolution is 0.5 kg.

3. What is the accuracy when weighing goods on a Euro pallet with a distributed load?

   • The accuracy is ±1 kg.

4. What are the dimensions of the forks?

   • The forks measure 1,180 mm in length and 160 mm in width, with an interior opening of 240 mm.

5. What is the lifting height of the pallet truck?

   • The lifting height ranges from 75 mm to 190 mm.

6. What is the weight of the pallet truck?

   • The pallet truck weighs approximately 105 kg.

7. What is the construction material of the pallet truck?

   • It features a heavy-duty stainless steel construction with an IP66-rated stainless steel indicator and IP68-rated stainless steel load cells.

8. What is the protection rating of the pallet truck?

   • The protection rating is IP66 for the indicator and IP68 for the load cells.

9. What type of wheels does the pallet truck have?

   • It is equipped with polyurethane steering wheels and loading rollers.

10. What is the operating temperature range?

    • The operating temperature range is -10°C to +40°C.

Usage and Operation

11. How do I operate the Stainless Steel Pallet Truck Scale?

    • Position the forks under the pallet, use the handle to pump and raise the load, and maneuver as needed. The handle also controls lowering via a release valve.

12. Is the handle ergonomic for prolonged use?

    • Yes, it includes a heavy-duty handle designed for comfortable and efficient operation.

13. Can this pallet truck be used on uneven surfaces?

    • While it performs best on smooth surfaces, its robust wheels allow limited use on slightly uneven terrain.

Maintenance and Care

14. What maintenance is required for the Stainless Steel Pallet Truck Scale?

    • Regular maintenance includes checking the hydraulic system for leaks, lubricating moving parts, and inspecting wheels for wear and tear.

15. What is the warranty for this product?

    • The pallet truck comes with a 12-month warranty covering manufacturing defects.

16. Are replacement parts available?

    • Yes, replacement parts like wheels and hydraulic components are available through our store.

Purchasing and Delivery

17. Do you offer bulk discounts for multiple units?

    • Yes, we provide competitive pricing for bulk orders. Please contact our sales team for a personalized quote.

18. How long does delivery take?

    • Standard delivery times are 2–3 business days. Expedited shipping options may be available upon request.

19. Can I return the pallet truck if it doesn’t meet my needs?

    • Yes, we have a 30-day return policy. The product must be in its original condition and packaging.

Safety and Regulations

20. Is the Stainless Steel Pallet Truck Scale compliant with safety standards?

    • Yes, it meets all relevant UK and EU safety regulations.

21. Are safety guidelines included with the product?

    • Yes, a user manual with safety and operational guidelines is included in the packaging.