Frequently Asked Questions

General Product Information

1. What is the maximum lifting capacity of the PRAMAC Semi-Electric Stacker?
   The PRAMAC Semi-Electric Stacker is available in three models:
   • TX10/16: 1,000 kg capacity
   • TX12/25: 1,200 kg capacity
   • TX12/35: 1,200 kg capacity

2. What are the available lift heights for this stacker?
   The stacker offers varying lift heights based on the model:
   • TX10/16: 1,600 mm
   • TX12/25: 2,500 mm
   • TX12/35: 3,500 mm

3. What are the dimensions of the stacker?
   • Fork Length: 1,150 mm
   • Mast Height:
     • TX10/16: 1,970 mm
     • TX12/25: 1,780 mm
     • TX12/35: 2,250 mm
   • Weight:
     • TX10/16: 241 kg
     • TX12/25: 415 kg
     • TX12/35: 474 kg

4. What safety features are included with the stacker?
   The PRAMAC Semi-Electric Stacker is equipped with the following safety features:
   • Manual traction: Easy movement of the stacker.
   • Electrohydraulic lifting technology: Provides precise lifting and lowering of heavy loads.
   • Polyurethane wheels: Standard on the TX12/25 model, these wheels reduce resistance and effort required, even with a full load capacity.

Usage and Operation

5. How is the stacker operated?
   The stacker combines manual traction with electrohydraulic lifting, providing efficient and safe lifting of heavy loads. Operators can move the stacker manually, while the lifting process is powered by the electrohydraulic system.

6. Is the stacker suitable for handling euro pallets?
   Yes, the stacker is designed to handle standard euro pallets as well as other closed-bottom pallets, offering versatility in warehouse environments.

Maintenance and Care

7. What maintenance is required for the stacker?
   Regular maintenance includes:
   • Hydraulic system: Check for leaks and ensure fluid levels are adequate.
   • Battery: Ensure the battery is charged and in good working condition.
   • Wheels: Inspect wheels for wear and tear, ensuring they roll smoothly and support the stacker's load.

Purchasing and Delivery

8. What is the delivery time for the PRAMAC Semi-Electric Stacker?
   Delivery times are typically 2-3 business days, depending on your location and stock availability.

Safety and Regulations

9. Is the stacker compliant with safety standards?
   Yes, the stacker is constructed from robust steel profiles and is designed to meet standard safety regulations for manual pallet handling equipment.

10. Are safety guidelines included with the stacker?
    Yes, the PRAMAC Semi-Electric Stacker comes with comprehensive safety guidelines and operating instructions, ensuring proper and safe usage in warehouse environments.